Q. I often end up rebuking my students for not being so Email savvy. How important it is to check your Emails regularly – especially for business school graduates? Do you think that Whatsapp has substituted Email? The reason I am asking this question is because I have found you highly agile and responsive when it comes to your Email communication. Your views will benefit our students.

27 Dec Q. I often end up rebuking my students for not being so Email savvy. How important it is to check your Emails regularly – especially for business school graduates? Do you think that Whatsapp has substituted Email? The reason I am asking this question is because I have found you highly agile and responsive when it comes to your Email communication. Your views will benefit our students.

Great to see Venkatesh that you found me responsive on that front as I believe it is crucial! E-mails according to me are core to business operations today. There is a big difference between formal and informal channels of communication and both are crucial in different ways. For example, office and business dealings should be over email since business at hand cannot be responded in a delayed manner as it relates to loss of revenue and image. Whatsapp is an informal channel of communication and not exactly geared towards business. I believe students need to establish clear demarcation of such formal/informal communication channels, else it will really impact professional and business dealings.